FAQ

Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, while expedited shipping takes 1-2 business days.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping times vary by location but typically take 7-14 business days.

What are your shipping costs?

Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over $75.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of purchase. Items must be in original condition with tags attached and original packaging.

How do I start a return?

Contact our customer service team at support@perfectgiftforhim.com or visit our returns page to initiate the return process.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer unless the item was defective or we made an error.

Product Information

How do I choose the right size?

Please refer to our size guide available on each product page for detailed measurements and sizing recommendations.

Are your products authentic?

Yes, all our products are 100% authentic and sourced directly from authorized suppliers and manufacturers.

Do you offer gift wrapping?

Yes! We offer premium gift wrapping services for a small additional fee. You can select this option during checkout.

Payment & Security

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay for secure checkout.

Is my payment information secure?

Yes, we use SSL encryption and secure payment processors to protect your information. We never store your payment details on our servers.

Can I change or cancel my order?

You can modify or cancel your order within 2 hours of placing it. After that, please contact customer service as we may have already begun processing your order.

Customer Support

How can I contact customer service?

You can reach us via email at support@perfectgiftforhim.com or through our contact form. We typically respond within 24 hours during business days.

What are your business hours?

Our customer service team is available Monday through Friday, 9 AM to 6 PM EST. We're closed on weekends and major holidays.